Stonegate: Wildbound Support
Need help beginning an expedition, using the controls, understanding a tool route, or resolving a technical problem? Start with the information below. If the issue continues, contact NovoBuild and include the requested device details.
Quick start
Objective: explore the ruins of Stonegate and recover the lost Crown.
Cross 36 handcrafted rooms, choose a single tool for your expedition, and reach the Crown at the heart of the ruins.
Controls
iPhone & iPad
- Move
- Left-side control
- Climb
- Up / down at a ladder
- Jump
- JUMP button (right)
- Release a vine
- JUMP while swinging
- Drop through a ledge
- Hold down + JUMP
Keyboard
- Move
- WASD or arrow keys
- Jump
- Space
- Climb
- Up and Down
- Release a vine
- Space
- Drop through a ledge
- Down + Space
- Restart current room
- R
Controller
- Move and climb
- Left stick
- Jump / release vine
- South face button
- Drop through a ledge
- Down + south button
- Restart current room
- Start / Menu
Common gameplay questions
I fell into water. Why did I return to the same side?
Water is a room failure, not a passage. The explorer returns to the bank or doorway used to enter the challenge.
Do I need a tool to finish the game?
No. The torch, rope, and prybar reveal optional routes, shortcuts, or treasure. Every expedition can be completed without a tool.
Can I carry more than one tool?
No. One tool may be selected per expedition.
What is saved?
The current build stores your best completion time and best treasure result locally on the device. A run in progress is not intended as a permanent save file.
Why did my best result disappear?
Removing the app, clearing its local data, or changing devices may remove locally stored records. The current build does not use an online account or cloud save.
Is there combat?
No. Stonegate: Wildbound is built around movement, timing, exploration, and avoiding danger.
Troubleshooting
The game does not respond to touch
- Confirm the game is in landscape orientation.
- Close and reopen the app.
- Disconnect external controllers to rule out input conflicts.
- Restart the device.
- Confirm iOS is updated to a supported version.
The game has no sound
- Check device volume.
- Check silent mode and connected Bluetooth devices.
- Close and reopen the app.
The display appears cropped
- Confirm landscape orientation.
- Close rotation- or display-management utilities.
- Include a screenshot when contacting support.
The app closes unexpectedly
- Note your device model, iOS version, and game version.
- Note the room name, if visible, and what happened just before the problem.
- Note whether the problem happens every time.
- Include a screenshot or screen recording when possible.
Contact NovoBuild Support
If the information above does not resolve your issue, reach out. To help us respond quickly, include your device model, iOS version, game version, the room name if visible, and a description of the problem. Please do not send passwords, Apple ID credentials, or payment card information.