Retune Support
Need help with a rule, control, purchase, or saved puzzle? Start here. Retune stores progress locally on your device and does not require an account.
Quick start
Objective: push every box onto a target ring.
Boxes can cross rule chips that permanently change how their future pushes behave — Rotate, Mirror ×2, and Freeze. In later rooms, Rule Drift transfers an attached rule from one box to another after a visible number of successful pushes.
Quick help
How do I move?
Use swipe-anywhere controls or enable the on-screen direction buttons in Settings.
What does Rotate do?
Rotate turns the result of a push clockwise. It changes where the box moves, not which direction you press.
What does Mirror ×2 do?
Mirror attempts to move the box two open cells. If the second cell is blocked, the box stops on the last open cell.
What does Freeze do?
Freeze makes a box permanently immovable for the rest of that puzzle.
What counts toward Rule Drift?
Only successful box pushes count. Walking and blocked actions do not advance the counter.
Can I undo a move?
Yes. Undo restores the previous action, including rules, chips, pushes, and the drift counter.
Where is progress stored?
Campaign progress, settings, Daily completion, and the current in-progress puzzle are stored locally on the device.
Does Retune require internet access?
No. Gameplay is fully offline. External support and legal links open the NovoBuild website.
How do I restore a purchase?
Retune is sold as a paid app and has no in-app purchases. Download it again from the same Apple Account through the App Store.
Troubleshooting
- Update to the newest Retune version.
- Fully close and reopen the app.
- Check Settings for Sound, Haptics, Reduced Motion, Appearance, and Controls.
- Use Reset only when you intend to restart the current puzzle — it starts the room over.
- Deleting the app may remove local progress unless iOS restores its app data.
Contact NovoBuild Support
Still need help? Contact NovoBuild and include your device model, iOS version, Retune version, and a short description of what happened. Please do not send passwords, Apple ID credentials, or payment card information.